Privacy Policy

1. Who We Are

This Privacy Policy applies to the 8jlcom online gaming platform, accessible at 8jlcom.app (the "Platform"). For the purposes of this Policy, "8jlcom," "we," "us," and "our" refer to the operator of the 8jlcom Platform. "You," "your," and "Player" refer to any individual who accesses, registers on, or uses the Platform.

8jlcom is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

2. Data We Collect

8jlcom collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, government-issued ID number	Account registration, age verification, KYC compliance
Contact Data	Email address, mobile number, residential address	Account communications, support, transaction notifications
Financial Data	GCash number, bank account details, transaction history	Processing deposits and withdrawals in PHP
Technical Data	IP address, device type, browser, operating system	Platform security, fraud prevention, session management
Usage Data	Games played, bets placed, session duration, login timestamps	Responsible gaming monitoring, platform improvement
Communications Data	Live chat transcripts, support emails, feedback submissions	Customer support, dispute resolution, quality assurance

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable gaming regulations (for example, self-exclusion records maintained for responsible gaming purposes).

3. How We Collect Your Data

8jlcom collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Data collected automatically when you use the Platform, including cookies, web beacons, server logs, and similar tracking technologies that record your device information, IP address, and browsing behavior on our site.
• Third-party sources: Data received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification service providers, and fraud prevention partners, where necessary to fulfill our legal and regulatory obligations.

4. How We Use Your Data

8jlcom uses your personal data for the following purposes:

• To create, verify, and manage your 8jlcom account.
• To process financial transactions, including deposits and withdrawals in Philippine Peso (PHP).
• To verify your identity and age (21+) in compliance with applicable Philippine gaming regulations.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities.
• To provide customer support and respond to your inquiries and complaints.
• To send you transactional communications, such as deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about 8jlcom offers and bonuses, where you have consented to receive such communications.
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behavior.
• To improve the Platform, personalize your experience, and conduct internal analytics and research.
• To comply with our legal and regulatory obligations under Philippine law.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, 8jlcom processes your personal data on the following lawful bases:

• Contractual necessity: Processing required to perform our contract with you, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) requirements and gaming regulations.
• Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Data

8jlcom does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions.
• Identity verification providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance.
• Fraud prevention and security partners: Service providers that help us detect and prevent fraudulent activity on the Platform.
• IT and infrastructure providers: Cloud hosting, data storage, and technical support providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Government agencies, regulators, and law enforcement bodies where disclosure is required by applicable Philippine law, court order, or regulatory directive.
• Professional advisers: Lawyers, auditors, and other professional advisers where necessary for legal, compliance, or business purposes.

All third-party service providers engaged by 8jlcom are contractually required to process personal data only in accordance with our instructions and to implement appropriate technical and organizational security measures.

7. Cookies and Tracking Technologies

8jlcom uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use our site.

We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled without affecting core functionality such as login sessions and security features.
• Performance and analytics cookies: Help us understand how players interact with the Platform, which pages are most visited, and where errors occur, so we can continuously improve the experience.
• Functional cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8jlcom Platform.

8. Data Retention

8jlcom retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule:

• Account and identity data is retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Communications data, including support chat transcripts and emails, is retained for up to three (3) years from the date of the communication.
• Technical and usage data collected via cookies and server logs is retained for up to twelve (12) months.

Where personal data is no longer required for any lawful purpose, 8jlcom will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

9. Data Security

8jlcom implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive personal and financial data at rest.
• Access controls ensuring that only authorized personnel can access personal data, on a strict need-to-know basis.
• Regular security audits and penetration testing of our Platform infrastructure.
• Two-factor authentication (2FA) options available to players to further secure their accounts.
• Incident response procedures to detect, contain, and notify affected individuals of any personal data breach in accordance with NPC requirements.

While 8jlcom takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. We encourage you to use a strong, unique password for your 8jlcom account and to enable 2FA where available.

10. Your Rights Under Philippine Law

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8jlcom:

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior notice to you.

If you believe that 8jlcom has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11. Children and Minors

The 8jlcom Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 8jlcom Platform, please contact our support team immediately at [email protected].

12. Changes to This Policy

8jlcom reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically to stay informed about how 8jlcom protects your personal data. Your continued use of the Platform following the posting of an updated Policy constitutes your acceptance of the revised terms.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 8jlcom handles your personal data, please contact our Data Protection Officer (DPO):

 [email protected]

Our Filipino support team and DPO are available 24 hours a day, 7 days a week. Please include "Privacy Request" in the subject line of your email, along with your registered account username and a clear description of your request or concern.